SMS Terms & Consent | Ontrack Moving

Ontrack Moving® SMS Text Messaging Program

Effective date: July 4, 2026

This page describes the Ontrack Moving text messaging program, how customers give consent to receive text messages, and how to stop receiving them. It supplements our Terms of Service and Privacy Policy.

Program Details

Program name: Ontrack Moving
Sender: Ontrack Moving LLC, 22950 Clawiter Road, Hayward, CA 94545
Message types: moving quote follow-ups, estimate links, e-signature links, booking confirmations, deposit and payment notices, arrival-window and move-day reminders, crew and dispatch updates, and customer-care messages related to an active quote or move.
Message frequency varies. Frequency depends on the status of your quote or move and the services requested.
Message and data rates may apply.
Consent is not a condition of purchase.

How Customers Opt In

Consent is collected on the Ontrack Moving online quote form at ontrackmoving.com/quote. The customer completes a multi-step quote form describing their move. On the final step, the customer enters their name, email address, and mobile phone number. The SMS consent disclosure below is displayed directly above the "Get Quote" submit button on that final step, so the customer sees it at the moment they submit their phone number. Customers may also provide consent verbally when they call us to request a quote.

The Exact Consent Disclosure Shown on the Quote Form

By submitting your phone number, you consent to receive SMS text messages from Ontrack Moving® about your move. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. See our Privacy Policy and Terms.

Screenshot of the final step of the quote form, with the consent disclosure above the "Get Quote" button:

Final step of the Ontrack Moving online quote form with name, email, and mobile phone fields, showing the SMS consent disclosure text displayed directly above the orange Get Quote submit button

How to Opt Out or Get Help

You can opt out of text messages at any time by replying STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, or REVOKE) to any message. After opting out you may receive a single confirmation message, and you will not receive further texts unless you opt in again.

For help, reply HELP or INFO to any message, call (888) 914-8787, or email [email protected].

Privacy

SMS consent and mobile phone numbers will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes. Mobile information is used only to provide Ontrack Moving® communications related to quote requests, estimates, bookings, scheduling, payment and deposit notices, dispatch updates, reminders, and customer-care support. For details, see our Privacy Policy and the SMS/Text Messaging Terms section of our Terms of Service.